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Contact Us

Springer Dog
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​Contact us​

Thank You for your interest in our exclusive, results oriented SummerWinds®' products and line of services. Customer service is very important to us, and we are NEVER too busy to speak to you for any reason. 


To place an order by phone call us (619) 445-4800, if you have any questions about our products, or if you would like to ask us about a recommendation of our products for one of your animals.  We would be more than happy to try and assist you. 


Thank you again for visiting our site, and we hope that you find our products as effective as we do!


100% Satisfaction Guaranteed

Returns & Exchanges
If you buy anything from us, you or your dog are not happy with you may return any of our products to the original point of purchase (please reference their return policy). If you need additional customer service, please feel free to contact our customer service. Customers who purchase products from SummerWinds® website may return them by mail. Please call (619) 445-4800 for help and instructions. 

Report Order Changes
If you need to change an order you have already placed, please contact andn us at (619) 445-4800, email us at or use the following subject line "I Need to Change My Order?" To expedite your request, please have your purchase/order number available. We will always do our best to accommodate your needs.

Report Order Problem
If your order is missing a product, contains a damaged item, or you have another concern, please contact us at (619) 445-4800 email us at To expedite your request, please have your purchase/order number available. We will always do our best to address your concern as efficiently as possible.

Customer Sales and Service

​E-mail: or
Call or e-mail us for help with any aspect of your purchase, online or offline
Tel: (619) 445-4800 Toll Free: (619) 573-6333
Fax: (619) 599-8148

Store Hours

Mon - Fri: 8:00 a.m. - 5:00 p.m. PST (Pacific Standard Time)

Sat:  8:00 a.m. -  4:00 p.m. PST (Pacific Standard Time)

Mailing Address

SummerWinds® BIS, LLC

1103 Chamise Ct.

Hemet, CA 92545

Email Address
Dashund Dog

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